Privacy Policy

In order to offer a centralized platform for acquiring flight reservations, Flight Booking Center has partnered with CMT Alliance Inc. ("CMT") to operate this exclusive travel website.

By using this site, you consent to the handling of your personal information as outlined in our policy. We encourage our customers to review the details of the following Privacy Policy and to reach out to us with any questions or concerns.

Information Collected

We may need to gather certain information that helps identify you in the offline world, such as your name, email address, or passport number. To respect your privacy, we are committed to only collecting the minimum amount of Personal Data necessary to carry out the activities outlined in our policy.

The information we retain is solely what you or others browsing Flight Booking Center choose to share with us. This can include Non-Personal Information, like the travel dates and destinations you request for flight searches, as well as Personal Information required for booking flights through Flight Booking Center. Ultimately, the decision to provide this information is completely up to you.

In addition to the information you willingly provide, we also gather certain Non-Personal Information while you navigate Flight Booking Center, and some data may be collected automatically from third-party applications or social media platforms like Facebook, Instagram, or Twitter, as well as from promotional partners' websites.

We may share user-related information with select third parties that perform services on our behalf, such as service review platforms like Trustpilot or ticketing partners. We ensure that any third-party processors handling your information do so under strict contractual agreements that mandate secure handling and compliance with Data Protection laws, especially when it involves Personal Data.

Purchasing Terms

When you purchase a travel service through Flight Booking Center, we may need to share your information, including personal details, with the travel provider to assist in their standard verification and fraud detection processes. Additionally, we might share your information with a third party that is contracted to provide these services on behalf of the travel provider.

We may also share non-personal information, such as anonymized data sets that reflect aggregated usage of Flight Booking Center or general travel trends, with third parties. As mentioned earlier, third-party advertising companies may collect non-personal information from you through cookies or other tracking technologies. We reserve the right to disclose your information when necessary to uphold our Terms of Service, or to prevent, detect, or address any illegal activities, as well as to respond to legal actions or enforce our rights. Access to your personal information is restricted to only those employees who need it to perform their duties related to your service.

While we strive to protect your personal information, we cannot guarantee complete security during transmission over the internet, and sharing your information is done at your own risk. If you have an account with Flight Booking Center, you can manage your personal information and subscription preferences, including opting out of marketing communications, by contacting us using the details provided below. You can also unsubscribe from promotional emails by clicking the link at the bottom of those emails. For any additional questions, feel free to reach out to us.

AGREEMENT

We at Flight Booking Center strongly encourage you to read through our Terms and Conditions before accessing any information or making a booking with us. By using this website, you are agreeing to adhere to these terms. If you do not accept all of the Terms, we highly advise against proceeding any further.

By visiting this page, you acknowledge that we may update these Terms at any time and for any reason, without prior notice. It’s important to review these Terms before making any purchases or seeking information. Your ongoing use of this website after any changes will be governed by the Terms that are in effect at that time. Additionally, we recommend that you familiarize yourself with the terms and conditions and privacy policies of the airlines you choose to book with. If you decide to continue, please take note of the terms related to our services.

REFUND & CANCELLATION

Refunds for cancellations that occur within 24 hours of your booking will be processed within 48 to 72 hours. If you require an urgent refund, please contact your bank to have the Auth Code released.

If cancellations are processed directly with the airline, please let us know. We will refund an amount equal to the base fare, minus any service fees and taxes, on our end.

After your payment is processed, you will receive your ticket(s) via email within 5 hours of the payment being completed.

If your credit card is declined, the client will be notified immediately via email or phone. In these situations, it is the customer's responsibility to contact their bank and confirm that there are sufficient funds available on the card for ticket purchases.

Additional charges might apply if you use more than one card. Name changes are not allowed. If there are any mistakes on the reserved ticket, the customer must report them on the same day the tickets are issued.

The time it takes to process a refund can differ depending on the airline. Typically, we advise our clients to expect a timeframe of about 7-8 weeks for the refund to appear in their account. Please note that refunds can only be issued in the original payment method.

AGREEMENT

Flight Booking Center strongly advises that you carefully review the Terms and Conditions prior to accessing or obtaining any information, and particularly before making a booking with us. By entering this website, you consent to adhere to these terms and conditions. Should you disagree with any part of these Terms, it is highly recommended that you refrain from proceeding further.

By accessing this page, you acknowledge that we reserve the right to amend these Terms at any time and for any reason, without prior notice. It is essential to review these Terms before making any purchases or seeking information. Your ongoing use of this website following any modifications will be governed by the Terms that are in effect at that time. Additionally, Flight Booking Center encourages you to examine the terms and conditions, as well as the privacy policies, of the specific airlines you intend to book with. If you choose to continue, please pay close attention to the terms of our services outlined below.

TERMS FOR PASSANGERS

Travel categorized as "domestic" refers to journeys within the 50 states of the United States, while "international" encompasses all travel outside of this domestic scope. It is advisable to arrive at the airport two hours prior to departure for domestic flights and three hours for international flights. Travelers should confirm their seating arrangements and any special requests, including frequent flyer miles, directly with the airlines at least three days before their scheduled departure.

An infant is defined as a passenger who is under 24 months old at the time of travel; otherwise, standard child fares will apply. It is essential to check in at the appropriate airline counter if the flight is operated by a codeshare partner. Passengers are responsible for ensuring that all information on their travel documents is correct, and any errors or discrepancies should be reported immediately. Additionally, travelers must secure a visa before their departure date, as Flight Booking Center does not facilitate visa arrangements. It is crucial to obtain the necessary visa for the destination country and any countries in transit, if applicable. For further information regarding visa requirements, travelers should contact the airline or the consulate of the relevant country.

DISCLAIMER

Flight Booking Center disclaims any liability in the event that an airline cancels, reschedules, or delays a flight for any reason. For all bookings made through our platform, we will endeavor to assist in arranging alternative travel plans, provided that you have not yet checked in with your airline for the initial segment of your journey. Once check-in has occurred, it is your responsibility to coordinate directly with the airline to reach your destination or to make any necessary changes to your travel arrangements, including modifications to return flights. It is important to note that airlines may impose fees for changes to flight schedules that are not a result of cancellations, rescheduling, or delays initiated by the airline, and such fees may need to be settled directly with the airline at the time of the request.

CANCEL AND EXCHANGE

Most flight tickets offered through Flight Booking Center are entirely non-refundable. Nonetheless, in certain instances where the airline allows for flight cancellations, a refund may be issued as a credit towards a future flight purchase, subject to a cancellation fee for the same traveler and the same airline. It is important to note that this credit will have an expiration date, and we recommend verifying any additional restrictions with the relevant airline. If cancellation is permitted, it is essential to submit your request through our customer helpline before the scheduled departure time; however, we cannot assure that any booking will be canceled. Should you wish to utilize your airline credit for a new booking, you will be responsible for any fare differences, applicable Flight Booking Center post-ticketing fees, and airline penalties. These stipulations are governed by the fare rules and policies of the respective airlines and fall outside the purview of our terms of use.

We do not provide any further assurances regarding our exchange fees, apart from the assistance our agents offer while you search for new flight options and re-arrange your travel plans based on availability and other relevant factors.

CANCEL AND REFUND

The majority of our flight ticket base fare is refundable only if you submit your cancellation request within 24 hours of your booking. This request must be made exclusively via telephone. We are prepared to accept and process all refund requests, provided the following conditions are met:

1. You have submitted a cancellation and refund request, and the fare rules of the relevant airline permit such actions.
2. A "no show" status has not been recorded against your booking, as this typically disqualifies your booking from any refund waivers from the suppliers.
3. We obtain waivers from the relevant suppliers to proceed with your cancellation request and subsequent refund.

We are unable to provide a specific timeline for the processing of your cancellation and refund request. All requests will be handled in the order they are received. Upon submitting your cancellation request to our customer service representative, you will receive an email notification confirming the receipt of your request. However, this acknowledgment does not guarantee a refund. Additionally, you will be assigned a tracking number for your request, which can be used for future reference. Following this, we will engage with the relevant suppliers to obtain a waiver based on their rules and policies, and subsequently inform you of the decision made by the respective suppliers. Please note that any service fees charged for your original travel booking are non-refundable.

We depend on travel suppliers for the processing of cancellations and requested refunds. Once the relevant supplier approves your refund, it may take additional time for the funds to reflect on your card statement. It is common for suppliers to impose a penalty fee for processing your booking refund. The entire procedure may take approximately 60 to 90 days from the date we receive your refund request, in addition to any penalties imposed by the supplier.

CHANGES FOR ALREADY PURCHASED FLIGHT TICKETS

Any modifications to your itinerary must adhere to the fare regulations set forth by the relevant airline. The majority of our flights do not allow for name or date alterations once the booking process has been finalized. Flight Booking Center is not liable for any reservations that are made or confirmed if your original itinerary is altered by the supplier due to schedule changes or at the customer's request.

GOOGLE ADWORDS POLICY:

We formally affirm that Flight Booking Center fully complies with the Google AdWords policy and operates in accordance with its guidelines.